Working Hours
  • Mon 7:30AM - 4:30PM
    Tue 7:30AM - 4:30PM
  • Wed 7:30AM - 4:30PM
    Thu 7:30AM - 4:30PM
  • Fri 7:30AM - 4:30PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.


What Our Customers Are Saying

The service at Hammill's could not be any better. I had to call them twice for a tow, once was in the middle of the night and they were right there to help me out. Eric never puts parts on that you don't really need. I never feel that they can not be trusted. I would send anyone there.


-Louette Bassaro - Elderton PA

Very friendly and honest. So glad AAA uses them.


-Linda Landesman - St. Louis, Mo

Awesome response time today. Beyond happy!


-Jessica B.

Excellent service, great prices on repairs and towing. Would recommend Hammill's auto repair and towing to everyone. A+


-Robert M.

Excellent service and very friendly! Driver was super nice and helpful. Will recommend them to anyone I know!


-Mandi P.

Driver was very sociable & knew his job. Arrived within 10 minutes of my call. Highly recommended!!!


-Larry

Just moving into Indiana PA I had no clue where to take my truck. Had a clunk in the front end when I turned. After two trips and many dollars spent with a well known chain place I found Hammill's in a Google search. These guys are great people and fixed the problem, which turned out to be simple, right away. Also got an inspection and new tires and an alignment at a great price. No haggling. I would strongly recommend them. Truck is driving like new again.


-Jason T.
  • Jasper
  • IDENTIFIX
  • NAPA
  • AAA Approved Auto Repair
  • Interstate Batteries
  • Car Care Aware
  • Call Us For Service: 724-349-6996